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16.4. Add Users

To set up your organization, you can start with adding users. For Creative Cloud for enterprises, there are three available identity types that you can choose from: Federated ID, Enterprise ID, and Adobe ID. Adobe recommends choosing Enterprise ID or Federated ID to control account and data ownership. Creative Cloud for teams only support Adobe ID.

  1. In the Admin Console, navigate to Users > Users.

  2. Click Add User.

  3. Enter the email address of the user and select an identity type from the drop-down list.

    See the table below to learn more about each identity type.

    Identity type

    Account ownership

    Data ownership

    Enterprise features and storage

    Enterprise ID

    Enterprise

    Enterprise

    Yes

    Federated ID

    Enterprise

    Enterprise

    Yes

    Adobe ID Individual user Individual user No

    Note:

    Adobe strongly recommends enterprises to minimize the number of Adobe IDs in their organization. Enterprise organizations should be assigning Creative Cloud seats to Enterprise ID and Federated ID accounts. Adobe is updating your organization's storage to be allocated at the organization level as opposed to the individual level. In this case, you cannot assign Creative Cloud seats to Adobe ID accounts.

    However, if your organization has non-Creative Cloud products, such as Acrobat DC, you can add any type of users to these products.


  4. For an Enterprise ID, select the Country of the user. For a Federated ID, enter an SSO Username and select the Country of the user.

    Optionally, enter the First Name and Last Name of the user.

    Note:

    The SSO Username depends on your SSO configuration, and can be either the organization LDAP or organization email address for that user.


  5. To assign products to the user, navigate to Assign Products.

    The list of products that displays, is based on the purchase plan of your organization.

  6. For enterprise accounts, click a product and select a profile for the product. For teams accounts, select the product to assign to the user.

    For details on products and profiles, see Manage products and profiles.

  7. To add the user to a user group, navigate to Assign User Groups, and select the user groups. The products associated with the selected user groups are assigned to the user.

  8. Click Save.

    The user is added, and displays in the Users list.

If you assign an admin role or a product profile to users, they receive an email notification. Users must follow the link to complete their profile, if prompted.

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